Product and account
MidtownDogDad Business Solutions Support
Contact us for sign-in, account access, trial verification, product behavior, or questions about using MidtownDogDad Business Solutions.
Email product supportsupport@midtowndogdad.com
Support
Get help from the right team.
Product and account access for caregivers are supported by MidtownDogDad Business Solutions Support. Paddle provides buyer support for payments it processes as merchant of record.
Payment and transaction
Paddle Order Support
Use Paddle for a processed payment, receipt, refund request, transaction lookup, tax document, or payment-method question.
Open Paddle Order SupportLooking for account access?
Access requests use a separate reviewed intake path. Request an account instead of sending a support request.
Recognize a Paddle transaction
A card charge processed by Paddle may begin with PADDLE.NET*. A PayPal charge may appear as PAYPAL *PADDLE.NET. Your Paddle receipt identifies the software purchase; use Paddle Order Support if you still do not recognize the transaction.
Paddle is the authorized reseller and merchant of record for completed Paddle transactions. MidtownDogDad Business Solutions continues to provide the software and product support.