Caregiver-first operations

Run the business behind the care.

MidtownDogDad Business Solutions brings the catalogs, records, scheduling, communication, and financial context of an independent animal-care business into one caregiver-owned workspace.

Current

Available today on the relevant account’s supported path.

Progressive · Limited Beta

Introduced account by account; not available to every account yet.

Coming later

Planned features, not included in current access.

The caregiver workspace

Everything you run without involving a client.

Current

Build your service catalog

Start from editable default services or create your own. Define supported animals, timing, rates, effective rate history, delivery details, add-ons, and fees around the way you work.

Current

Know every client and animal

Keep client colors, contacts, locations, entry instructions, notes, and client-specific rates together with animal photos, care details, weather guidance, and veterinary context.

Current

Plan one-off and recurring care

Create individual bookings or flexible weekly schedules with different services and times, then manage the day through a calendar built around care work.

Current

See the day clearly

Use client colors, service windows, status and payment badges, and supported anchored multi-day events to understand the work without turning every stay into a blocked calendar wall.

Current

Communicate in one place

Message clients directly, send announcements to eligible active or selected clients, and use supported in-app and email notification paths.

Current

Record business finances

Record payments, tips, allocations, and expenses, then review receivables, payables, revenue, profitability, and trends. The platform records this context; it does not handle client payments.

The Client Portal

Use it privately—or invite clients when it helps.

Invite clients to a separate Client Portal to view authorized information, request care, and message you. Each subscribing provider maintains a separate business account and controls access to its own information. These Progressive Limited Beta workflows are introduced account by account.

Progressive · Limited Beta

Services and requests

Linked clients can review the services and effective rates you make visible to them and request one-off work. You review each request before it becomes a booking.

Progressive · Limited Beta

Recurring plan requests

Clients can ask to create, change, or cancel a recurring plan. Every one of those requests comes to you for review before anything changes.

Progressive · Limited Beta

Client-safe history and details

Clients see authorized, client-safe booking history, reports, and billing context. They maintain their own preferences directly; corrections to your records go through your review.

Progressive · Limited Beta

Redacted availability

Enable schedule sharing at the provider level and clients see a time-only view with other households' identifying information removed.

On the roadmap

What we are building next.

Planned features are not included in current access.

Coming later

Business accounts with more than one provider

Today an account belongs to one service provider. We are working toward a business admin role that can oversee several providers in one account and route incoming requests among them. It does not exist yet, and we will not commit to a date.

Coming later

More ways to send and receive messages

In-app and email notifications work today. Additional channels, including text messaging, are not generally available and are not part of current access.

Next step

Review pricing and access.

Pricing covers the current subscription terms. Limited Beta covers how access is reviewed and what to expect while client-connected functionality rolls out.